She knows about customer service duty . She is friendly and took her time to explain. She didn’t care to repeat herself when I don’t understand something.

Just completed purchase of a new 2026 Honda Pilot from Walser Honda, Burnsville, MN.. Entire process was very customer friendly Riley Harrison was the Salesperson I dealt with. She was knowledgeable, professional, and personable. She made the entire process stress free and enjoyable Highly recommend Riley Harrison and Walser Honda to anyone looking to purchase a Honda automobile.

Five stars if we would have been given floor mats with our car purchase, would’ve been nice.

Friendly service technician

Great approach--felt no pressure yet was able to complete everything very quickly. Appreciated the salesperson's (Daniel) knowledge and respectful demeanor. A very good buying experience.

My truck purchase was a very comfortable experience. That is why I will only buy my auto’s from Walser. The only negative comment I can make is that I was disappointed with the detailing of the new Truck. The exterior looked good like right out of a car wash, but the interior windows were filthy and the trunk was not as clean as it could have been for brand new.

Great environment, friendly people and good deals to leave the dealer driving the car you dream about.

Google Review I initially brought my car to this dealership to have an issue with the A/C diagnosed, and unfortunately, I ended up getting the worst possible outcome when it came to the diagnosis. However, despite the news, the service I received was absolutely fantastic. My service advisor, Jake Schlussler, was incredible throughout the entire process. He kept me updated, communicated everything clearly, and made sure I knew what was going on every step of the way. No one wants to hear that their car needs major work, but Jake genuinely made a stressful situation so much easier.I highly recommend this dealership, and especially recommend requesting Jake as your service advisor. He is wonderful at his job and truly goes above and beyond to make sure his customers feel taken care of. Thank you, Jake!

Fast and friendly service nice waiting area

People were very nice. Smoothe experience.

We have been more than satisfied with the service we have received over the years at Burnsville Honda. The people there are friendly, knowledgeable, helpful and competent. We will continue to get our cars from there and serviced at Burnsville Honda, always exceptional service!

I want to give a special thank you to Nancy for her outstanding customer service and professionalism throughout the entire process of purchasing my vehicle. From the very beginning, she was kind, patient, and attentive to every detail, making sure I found the right vehicle for me. Nancy made the entire experience much easier and more enjoyable. She was always willing to answer my questions and help me every step of the way. You can truly tell when someone cares about their customers and takes pride in providing great service. I am very happy with my purchase and with the experience I had at Walse. I highly recommend Nancy to anyone looking to purchase a vehicle and wanting excellent service and a great experience. Thank you, Nancy, for making my car-buying experience such a positive one!

They are welcoming people in the customer service I liked it