Stopped by to trade in my car a couple days earlier. The first sentence the sales guy said to me was that “we don’t negotiate price so don’t waste the time here.” I was deeply confused since I wasn’t expecting a price cut and just want to see the vehicle and the numbers first. It was kind of aggressive to start the interaction like this. Instead of buying here, I went to Kline Volvo for a new vehicle.. Sales team there were professional and attentive…

I paid cash and you force your customers who paid cash to have their credit pulled. That's xx.

Had a very positive and seamless experience at Walser Honda, my salesman Jarid Severson was great to work with! Very knowledgeable and courteous! Thank you!

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I had good service and a nice leasing experience. I was pleased and I will return.

I went in to get a oil change and tire rotation on 7-14-2026. Everything went good till a couple days later my wife noticed my hub cap was popping out. I didn't think anything of it pushed it back in but it didn't snap in I bought these hubcaps about a month earlier never had them off before. drove the car the next day and hub cap was popping off again took a closer look and noticed one of the clips was broken off. took the car back to the dealership a week later and talked to Jesse he came and looked at it told a manager didn't get the managers name he didn't even come over to talk to me. He just told Jesse there was nothing they could do for me since it wasn't original hub caps. It just shows there is no accountability at this dealership the mechanics broke my clip and just put it back on the car. My hubcap just fell off yesterday while driving so now i need to go buy new ones. I will not go back to this dealership again.

Great customer service, relaxing lobby with refreshments while waiting, knowledgeable tech and video of inspection.

Clean facility, friendly staff, warm welcome. Jake made the visit a good experience. Will come back.

The service was performed in the expected time and seemed very complete. I was later sent a video of the inspection review (nice touch). Every interaction was thorough and polite. The waiting area was nice.

The repair manager kept me in the loop, reviewed additional items for consideration, and completed the work in time estimated.

Walser greets you at the car immediately after drop-off, which means my time is valuable and they care about their customers. (At competitor dealerships, often I wait 5-10 minutes fora a service associate to greet me at my car, etc). This extra step and attention to detail will bring me back and adds to a pleasurable customer experience. Thank you !

Informative, no pushy or overly sales-y, knowledgeable

I never felt rushed or pushed to buy at walser, It was a great experience working with Riley H. Coming to walser honda just ask for Riley and you will be in good hands!

Very good service good customer skills

I just wanted to give Mack Hughes a big thank you for making my car purchase today a stress free and comfortable experience. I also wanted to add that the past 15 years of maintenence at Walser with my previous accord was always a great experience with Tyler Senne and all the others. I'm sure with the new one, it will continue.