I just purchased a used Honda HRV, and the sales experience was fantastic. Bob was patient and enthusiastic and explained things well. He definitely made the purchasing experience a pleasure. The service department was able to figure out what was going on with a warning that the car was displaying, at no charge to me. I am awaiting the part that was ordered.

I’m very comfortable sitting and waiting for my car, bathrooms are clean. Coffee’s nice.

Ben was very helpful and informative. I have been there before, and it was terrible. No one would look at you, let alone talk to you.

Experience buying the car was good, everyone was friendly and seemingly upfront about things. Then the car needed a new battery less than a week after I took it home. Now 2 months in the car needed to be towed and is requiring a $2k repair. I was excited to buy my first car through Walser but this has now turned into a nightmare experience and none of it was covered.

Easy to do business with. Kept me updated and completed service on time. Would highly recommend dealer .

Great service, but I thought pricey. That may just be that I’m not in tune with costs

Great customer service. Staff are always friendly. Wait time is minimal even when unplanned services are added.

Electronic sign in system didn’t work. Honda needs to scratch this and go back to person-to-person contact.

I love working with Walser Honda Burnsville! The dealership is always prompt with getting my car in, tentative to my needs for repairs, fixed it right the first time & makes suggestions on issues if there is any! The waiting room is always clean and well stocked with water, coffee/hot chocolate & popcorn if you want it. Great customer service & reasonable prices. Thank you for being a convenient location for me too!

Loved their patient, low pressure approach. I felt valued as a customer. Would definitely recommend.

The experience was positive. The environment was pleasant and congenial. I got to take my car home that day! It was a good experience!

All of the people we worked with were very knowledgeable, helpful and friendly. I have called back with questions and my calls were returned and I got the answers that I needed.

Great customer service, wonderful sales people, quality autos, great pricing and trade-in value. Highly recommended!

Jake Schlussler was an outstanding represenitive for Walser Honda! This survey, however, is overkill...with a 15 work minimum requirement!

Efrain is the best sales person. Excellent service. I will be doing my oil change.