Customer Testimonials
Typically good, this visit not as good Problems with video from technician so didn’t receive until my car was complete. Car wash not working again AI scheduling doesn’t know what B7 means so scheduled incorrectly. I pay a lot of money to maintain my car and this is the dealership I purchased from so I expect good service at the prices charged!!
Great experience, very easy, kind, and helpful sales team. Daniel Gil was very helpful and great. Highly recommend!
Went very smoothly. Reviewed process very thoroughly. In and out quickly. Friendly staff. Good atmosphere
Daniel Gil was the best. Helped us though the whole process and answered all questions.
Daniel Gil is the best salesman! He helped me get my dream car! 10/10 experience at Walser Honda!
I'm so disappointed my old dealer luther brookdale honda but wesler Burnsville I'm so happy service n everything 🤩
Great service, as always. Will plan on returning for all services and add-ons in the future.
I was greeted promptly and the service was completed in a timely manner, as promised, while I waited. The communication was excellent!
Excellent service, very attentive to answer questions. Recommended in case you are looking to buy a car at Walser Honda Burnsville, attended by Daniel Gil
Excellent service from sales agent Daniel Gil—highly recommended for assistance with your vehicle.
Smooth process. Third experience with Walser Honda.
I don’t know what happened, but somehow these guys got their wires crossed and sold me a false dream. I didn’t get approved for whatever reason because I’m sure they were capable of making it happen. I believe those guys were someway intimidated by my confidence in driving away because before showing up I gave someone the scoop on my situation and was informed everything looked doable. Regardless, they demanded I get a co-sign (as if) in order to further “look into it.” I was very disappointed because I know even though pre-qualifying doesn’t ensure I ... Read More Google - Nov 10, 2026
Matthew Fulller with was great with me our personalities matched it was very considerate about the time and energy put into driving multiple cars throughout the day I appreciate his time
Brent Fang and his team were top notch as always. Thanks to Daniel Gil for all of the help- great service.
First time car buyer here it was a little stressful but Dan Peter made it super easy and understanding.. he knew i was serious with the car and took me serious compared to other dealerships, the attitude was great, he was very honest about things and acceptable with what i wanted or didn’t want, his ability to respond back to me with messages when he could was also great, if anyone goes to walser honda i would definitely ask for Dan!
The salesman was very good at showing the features of the car and spent the time we needed to understand the cars equipment.
Great customer service. Cole was great to work with and the sale was seamless and easy.
Impressive experience with Daniel Gil and the Walser Honda crew. They were actively attentive to our wants, needs, and overall goals for purchasing a vehicle. They did not rush the process at any point, even when the final decisions were happening at 8:00 PM after a 6:00 PM closing of the dealership. A great experience from great people all around!
Mathew Fuller was helpful with his info and knowledge. Appreciated his easy going attitude and insight. Matthew was great to connect with and learn from.
I made an appointment based on a coupon I received in the mail, plus I needed to have a recall done on my CRV. When I got there, the service person scanned my VIN and told me that they wouldn’t take my coupon because my vehicle wasn’t the registered vehicle and instead of $49.95, my oil change and tire rotation would cost $135. They couldn’t even do the recall service because they just ran out of the recall item, even though I made this appointment weeks ago stating I needed the recall done. Not only was the service advisor ... Read More Google - Nov 7, 2026
Matthew Fuller did a great job, answered our questions! Very personable and not high pressure!
Was pleasant and did a great job. informative about the way Walser handles all pricing and sales
Salesperson Kale was awesome! I felt very comfortable picking out what was best suitable for me with no pressure. Would definitely would recommend him to my friends
Owen Holt was great. What a great salesman. He was very knowledgeable, helpful, and honest. This was the first car buying experience where I didn’t leave a dealership flustered and unsure if I got a good price. He was very personable and we had a lot of great conversation. His way of explaining EVERYTHING to us made it easy to understand every facet of the process. We were there buying a car for our daughter and I wish I had traded my vehicle in for a new Honda that day too! If Owen is still working for you in ... Read More Google - Nov 6, 2026
I purchased a CR-V new from Walser. I purchased the 10-yr warranty rust-proofing package which was applied to the vehicle before we took delivery. There is rust on the vehicle now - just isolated to one of the four doors.
NEVER PAY FOR A WALSER DEALER RUST-PROOFING PACKGE. A TOTAL RIP OFF !
AVOID DOING BUSINESS WITH P&L AUTO !
Walser sent me to their rust proofing application partner in Edina., P&L Auto to pursue a claim. P&L Auto avoided any responsibility for application error and sent me to ECP Inc who provides the rust proofing ... Read More Google - Nov 6, 2026
Daniel Gil did an amazing job helping me find a car. This was my first time financing a vehicle and he made the process easy. Highly recommend him.
Everything went smooth no pressure. Sales person was very accommodating and patient with are questions.
Walser Honda in Burnsville was a pleasure to do business with. The staff I worked with were Nathan and Justin. Both were informative, knowledgeable and great at communicating with me. I was given the best deal out of 5 other dealerships I reached out to. Justin honored the trade in price I was hoping to recieve. Nathan went through my new vehicle with me explaining how everything worked. He was friendly and personable. He also was able to answer my endless questions. What I appreciated the most was the no pressure approach when it came to buying additional warranties and packages ... Read More DealerRater - Nov 5, 2026
The dealership has gotten too expensive. We can't afford it anymore.
Walser sucks! I have a lifetime warranty and my caliper failed. It also caused my breaks to need replacing. Their crappy warranty won’t cover everything that the faulty part ruined. I get it, may not be totally their fault, but they don’t even try to get the warranty company to cover it and then they double dipped on labor. I called to get clarity on the bill. No response. My husband went in to talk to them. He was told a higher manger would call to discuss. Guess what no call. They do not respond to calls and ... Read More Google - Nov 4, 2026
Always recieve good service from this location Unlike the service I recieved with my Dodge from your Hopkins location
Sales rep didn't go over the financing agreement with me. He just had me sign. Didn't get the floormats promised so I had to order my own. Told me I could get credit from state for tabs I just put on my trade in but should have been given a credit towards purchase. They were starting Nivember and I traded October. Very vague on how things were.
Record your calls if you have Benjamin H. as your service advisor, I have never first-hand encountered more lies from a person in 30 minutes- in my life. I even thought I was on good terms with him, as he's been my service advisor twice now. And hope you don't actually have a problem that a superior needs to resolve, he even lied about contacting his supervisor for me, like who does that.
All the staff were very attentive and kept us informed throughout the testing and purchasing process. This was especially true of the salesperson, Kale, who even contacted us on his day off.
They were outstanding. Dan was very helpful. And we got everything we needed. Happy with our purchase!
There service was good and I will be your client But I would like to
Friendly atmosphere No pressure to buy We were able to keep our hold on one vehicle even when we decided to purchase a different trim level Our salesman was awesome
It was a good experience, with no sales pressure. The process was very informative and supportive.
Isaac, a nice young man, did an awesome job for a relatively new person at the job.
First of all, because I did not have a car, my customer service person, Riley Harrison, picked me up at home and gave me a ride back to my home twice. Everyone at this dealership is friendly, attentive, and responsive. They listened to my preferences and needs, and they helped my understand my options with detailed benefits. Completely professional and no pressure.
All dealerships are great when you want to buy something, so having said that they were great
Clean , lots of new and used vehicles and sales representatives are friendly helpful and knowledgeable ,
I had a great overall experience everyone was friendly professional and straight to the point!
This is the 3rd car I have purchased from this dealership in the last 13 years. This most recent purchase, I worked with Brent and Kevin. They provided a seamless experience from start to finish. They are easy to work with, consultative, transparent, and genuine. Communication was great, it was the right frequency. I would recommend these guys and this dealership 10/10 times.
They were very professional and the work is fast and good. I was informed every step of the way.
I had an amazing experience at Walser Honda. I shopped around for weeks at other dealerships and Walser definitely felt the most honest and gave me the best value. Love was the associate that worked with me, and she really took the time to learn about what I was looking for in a vehicle instead of trying to push one on me like some other dealerships.
Everything went well. Service advisor was except. He addressed my needs and took care of it to my satisfaction
Everyone was very approachable, helpful and respectful. Answered all my questions along with making sure they were fully understood. I appreciated the honesty and attention to detail. Great customer service and would highly recommend this dealership.
Mathew Fuller was superb and a great person to deal with on the purchase of my new Honda!
Walser Honda was a premium experience. They walked through the process with me closely and clearly with excellent customer service and care that gave me a wonderful experience at a great price!
Mathew Fuller, created a great first car buying experience.
Matt was awesome and very Knowledgeable. I will be back to see him again!
I had a great experience at Walser Honda! The buying process was really smooth, and my salesman was helpful and great to work with. I’m very happy with my purchase and would definitely recommend this dealership!
My customer specialist, Dan Peter, was absolutely wonderful. I am a first time buyer and he walked me through everything. He didn’t pressure anything, very kind, and worked with me. He was beyond grateful and I was blessed to have him as my dealer.
The manager Jacob Smith went out of his way to find low interest financing. Much appreciated!
The most professional and friendly car dealership we have ever dealt with. having purchased. at least 20 new cars, this is by far the easiest ever.
Brandon Forthun did an excellent job of listening to what I wanted and finding the best deal to match. I definitely recommend looking him up.
The Walser Honda Service Center is always so great to work with. They helped me out in a jam when my car unexpectedly went out due to a broken sensor. I needed a rental vehicle to get to an important personal event and they were happy to help me out. They got everything done as quick as they could and I was back in my car later that day.
Friendly and helpful. Great experience! Would definitely recommend to anyone looking for a new vehicle
If you want buy car buy from walser honda, but never buy for warranty because you will lose money for no reason, they will tell you warranty coverage a lot, but when anything happens to your car, they will tell you warranty not cover it, also they have bad service
The salesrep I worked with was patient with us. Despite several visits, she never lost faith we would be back to buy.
Persistent to get this review... Service was good but the volume of spam received afterwords is utterly absurd.
On a trip from Montana to Wisconsin and the transmission went out on my car. Took a day in Minneapolis to buy a new one, stopping in multiple dealerships before going to Walser. I called ahead to make sure the car I was interested in was available. Tyler met us at the door and pulled some other models I might be interested in. He spent all afternoon looking at vehicles and testing cars with me and my husband separately as our 2.5 year old was in tow. We never felt pressured and he truly listened to what we wanted. He even ... Read More Google - Oct 23, 2026
Love was very helpful with our test drives!
Friendly people! This is my third truck from this dealership. So I didn’t need much help. Other than doing the paperwork. Thanks again for a great truck.
great service. 15 Words., give me a break. My dentist doesn't even talk that much.
Great dealership! We've purchased two vehicles from them in the last two years. We have worked with Efrain. He made the entire process simple and easy. He answered all our questions. We would recommend both Efrain and Walser to all. It's quality at it's finest
Cole Dingmann was great to work with. Made it as painless and easy as possible.
Brandon was a great salesman to work with. He sold me my last three cars, and each time has been worry-free. I look forward to working with him in the future!
They are vary friendly and help customers what they need .answering all your questions they are vary
The dealership was very welcoming from your reception person when I walked through the. door to my salesperson.
We purchased my first vehicle from Walser in 2010 and have returned many times to lease new vehicles. Their service is always good, their prices are fair, and everything is straight-forward. Our most recent visit was with Riley who was very helpful and got us in and out quickly.
They use predatory business practices that take advantage of trusting customers. Charged $250 for a diagnosis of an electrical issue on a Civic. Alleged that the mechanic spent over 3 hours looking at it. Were asking for an additional $360 just to keep looking without a guarantee of actually discovering the root of the issue - all before parts and labor. The issue never was discovered. Not sure if many such diagnostics get drawn out intentionally just to milk you as much as possible for your $, but it seems that even taking apart the dash (which they never ended up doing) and reassembling ... Read More Google - Oct 16, 2026
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Thanks for a great experience. Cale was easy to work with and very helpful. The whole process went smoothly.
My sales person Kale Xiong was fabulous. He answered all my questions and some. I was able to reach a reasonable agreement on my trade and was able to drive our new passport home all in the same day. Very fine dealership.
I had my first oil and filter change on my vehicle this week and everything went smoothly. I was immediately greeted at my door and quickly checked in. I was given a video link by the mechanic which showed exactly what he was looking at and the work performed.
Tyler was professional, knowledgeable, and great to work with. The manager with whom I interacted was clear and professional. It was a great experience.
Amber made it really easy to test drive the car I wanted and also go through all the paperwork to buy the car. She was very helpful answering questions and summarizing what all the forms and costs were about!
Tre was very responsive and took the time to explain everything thoroughly. He made the entire process smooth and easy from start to finish. I really appreciated his professionalism and helpfulness!
Love [I can't remember her last name] was terrific, start to finish. She was incredibly helpful and efficient and made the entire process simple and pleasurable. Thanks!
Quicker than expected, friendly and informative staff.answered all my questions . Waited in the lobby , comfortable and spacios
Everything went smoothly and my service staff member communicated well. No extra pressure and I was able to head home sooner than expected. Thank you!
Nice place good people more than anything easy to work definitely best thank u walser team
Cameron was great! I will definitely go back to him for all my services! Thanks
I've purchased from this dealership before. Always good inventory and service. Daniel Jones, the salesman was great! Quick, knowledgeable and answered all my questions. Highly recommend Dan to work with. Post sale, he took my calls, as I drove my new Passport, had questions on certain functions. Always picked up, even when he was not working, when I called his cell phone. As a dealership, still top notch, clean, all friendly staff from the moment you walk in to when you leave. I've had my previous car serviced here (oil changes only) and the waiting room is CLEAN, ... Read More DealerRater - Oct 10, 2026
Both the sales manager and Kevin the salesman were great to work with!! It took alittle longer to wrap up the purchase as Honda was having internet problems.
Bought a car found out at the end that it only had one key fob? Really? What dealership does that? Not one I want to visit again. Also had a set of advata tires that are terrible in Minnesota! I wish I would have noticed that sooner. i have never been to a dealership that has advanta tires on their cars. Only one key fob?!? Cheap. Not a good value for your hard earned money.
Professional and compassionate people who are knowledgeable. Full service center for all automotive needs. Good experience.
Friendly staff, efficient process for new, trade-in and financing. Large inventory, although it’s a bit inconvenient for staff to retrieve vehicles from Burnsville center, but I understand the current real estate is tight.
We had a great experience buying a new car at Walser Honda! Our salesman was wonderful at answering all our questions and did a fantastic job throughout the buying process.
Appreciate kamal Ahmed for making the process easy and fast. He answered all the questions I had and stayed in contact with me through out the process. Once again thank you so much kamal.
The overall experience was great. Things moved quickly and the process was very efficient. Have never had any issues with Walser in general.
The dealership was clean and well kept as well as had friendly and helpful staff
Only regret was that the car wash was down as it was the last time I was there!:(
We have purchased several vehicles from Walser Honda, including two in the last three months, and keep coming back to Walser Honda because of their transparency and general ease of buying.
For this purchase we worked with Cole Dingmann, the same sales person we dealt with three months ago. Cole made the buying process easy and stress free. Naturally his job is to sell, but even so he wasn't the pushy type of car salesman one often hears about.
One key advantage with Walser Honda is the sales person handles ALL of the transaction, including finances. No having to ... Read More DealerRater - Oct 5, 2026
Mack was great! Knowledgeable, kind and patient. He showed us many options and helped us compare vehicles.
The staff was welcoming and courteous, knowledge and helpful from start to finish of my purchase.
This salesman was good enough for communicating. But I found that he did not give me any documentation as service schedule by warranty.