Customer Testimonials
Megan was awesome and went out of her way to find us a vehicle within our price range. We will definitely go back to her when we need another vehicle.
Megan Cooley gave my sister and me a great service and she explain every question we had or something we didn’t understand.
Worked with Megan Cooley to purchase a car recently and it was a very smooth process. She was well informed about inventory, pricing, and options for purchase and was flexible in her communication method. She was always available by email, text, or phone call. On top of that she was very friendly and easy to get along with. Very thorough regarding different purchase options and didn’t feel pressure to commit to a car or timeline. She followed up with questions even after the purchase was complete.
I would not go anywhere else to buy a vehicle after my experience. The salespeople are salaried vs work on commission and that completely changes the experience! This is unheard of in the car sales industry! My salesperson, Roy, was knowledgeable, candid and super personable. He continually asked if I had any questions, was very knowledgeable about the cars I was interested in and gave me his full attention. I was out of there with my new car, after test driving, discussing financing, going through the loan process, in just over 2 hours!
Had a wonderful experience here, tonight. Would recommend working with Jarid Severson. He made the whole process easy and painless. Definitely knows his stuff, when it comes to Hondas. He took great care of us. Super happy with the service and the car we drove off with.
My fiance's Kia was on it's last leg, and Mason Spafford, Brandon Forthun, and Brent Fangel made getting into a 22 CRV lease as easy and seem less as possible. Super quick and streamlined process, didn't have to go to a separate person for financing, just my salespeople all the way through. Cannot recommend strongly enough!
Tony was very helpful and pleasant to work with, as he made our buying experience so smooth and seamless. Thank you Tony and Walsers! - Tim & Deb W
Tony was very helpful and pleasant to work with, as he made our buying experience so smooth and seamless. Thank you Tony and Walsers! - Tim & Deb W
We brought 2022 Honda Pilot from Walser. Bill Long helped us. I don’t know where to start on the help Bill provided us. My wife’s car got totaled so we needed a car quickly. Bill was very prompt and answered all our questions and we were done in a days time. They had lost the second key. Bill had arranged for us to get a second key done. When we reached Walser we realized that he was not there but everything was all set up. I learnt that his house was flooded and he still made sure that we ...
I purchased a Honda Passport from Brad at Walser Honda. He could not have been more polite and helpful as he led me through the ordering process. Once the car arrived he explained the features and helped me program what I needed. He even walked me to the service center so I could make an appointment for trailer hitch. I will be a return customer!
Megan Cooley was the representative who helped us purchase a vehicle. Megan was very considerate and caring from the very beginning in introducing herself. She made us feel like we were the most important couple she has ever sold a vehicle to. Megan was very patient and took her time to make sure we understood everything she went over. She made it all about our wishes and desires; not trying to put her wishes into our minds to changes the desires we had. Megan worked several overtime hours to make us walk away with the vehicle we wanted. Megan was ...
Megan Cooley was awesome to work with. She was very patient with us and worked extremely hard to get us the vehicle we wanted. She was very thorough in everything she did. I would highly recommend her for any of your vehicle purchases. If you stop by Walser Honda you should definitely ask for Megan, you will not be disappointed.
Chad Ellis was our salesperson - great to work with!
Easiest purchase ever…..even with a trade-in!!!! Simon orchestrated everything……will do it again when the time comes.
Jason was very patient and helpful during the whole process. I was very pleased 😀 with my experience!
Simon Cody did an excellent job helping with my car purchase.
Buying with Walser Honda was a fantastic experience. As a first time car owner, I felt comfortable and informed of my decisions working with Walser Honda. Roy especially had outstanding customer service. He kept me updated on the status of my purchase and helped me get all the necessary steps completed to buy my dream car. He was knowledgeable and beyond helpful. Thank you Walser Honda and Roy for the wonderful experience!
I came into Honda looking for a car and Megan helped me. She was so friendly and helpful! She was determined to get me in a vehicle that fit my family that I could afford! She was amazing! Definitely ask for Megan!
4pm Friday August 26. I wish to commend you fir the service I received. Jake in Service was infinitely KIND and personable. Will be even more awesome in Sales. And Patrick made a special visit out front to explain what needed to be done. Also very helpful. You have stellar staff at Walter Honda!
Karen Rebers is an all star! She was so immensely helpful and has an amazing ability to connect with her customers. I would hire her for my own company, truly great experience.
Cole helped us pick the vehicle that best fit our needs. He was exceptionally knowledgeable of the different trim levels and types of vehicles.
Ben in service was amazing!! He got me checked in, answered all my questions, and treated my car right! Will definitely continue to bring my vehicle here for service!!! 😎
Jason was professional, relatable and his service was impeccable. i would recommend him to anyone i know looking for a vehicle.
Taj was great to work with! Friendly and very accommodating, highly recommend.
Aug. 4, Brandon Smisek assisted my son and I in acquiring my new car. He lined up all 4 suvs for me to drive. Answered all my questions. He was very patient and understanding. It was a fun and enjoyable experience. He was very knowledgeable about what he was selling.
Megan was so sincere, helpful and easy to work with. I had a great experience and I would strongly recommend buying a car from her.
Would like to give Megan Cooley a huge shout out. My son and I worked with her in 2021 and she was great. We had an unfortunate situation occur this May and she went above and beyond to help us. Megan is great at her job and her customer service is incredible. I would recommend Megan to anyone!! Keep up the great work Megan!
Excellent experience, low pressure, very helpful. Ask for Sam, he won’t waste your time and his knowledge of the vehicles and their inventory was fabulous.
Best dealership experience Sales professional was courteous and helpful No pressure to buy and great services
Hannah K. was the most friendly, genuine, and knowledgeable sales associate I’ve ever worked with regarding car shopping. She was very patient with me, a first-time buyer, and helped walk me through the process. I cannot recommend her enough—she was just absolutely wonderful. She was so supportive throughout this process for me and I cannot express my gratitude enough for her. Thank you SO MUCH Hannah, you were phenomenal! 🙂
I recently purchased a 2023 Honda HR-V from Walser Honda and had the best experience. The GM, Brent Fangel, has created an amazing team and culture at this shop! I worked with Andrew Dosse and he is a top notch salesman. His knowledge and professionalism made it an enjoyable experience and I was in and out of there in about an hour. I highly recommend Walser Honda and be sure to ask for Andrew!
Quick scheduling, friendly service!
Alexandra was amazing! She listened to my needs as far as what I was looking for in a vehicle and helped me narrow my options down as to what made the most sense for me. When they didn't have the vehicle I ended up wanting, she was amazing about staying in touch and messaging me when new ones came on the market or showed up even in different locations. I was initially nervous due to the insanity that is the car market right now and it being my first time purchasing a newer vehicle, but always felt like I ...
We loved working with Chad Ellis in buying our Odyssey. He was accommodating, warm, and very knowledgeable. Thank you, Chad!! This is a dealership that knows what it’s doing to serve its customers well.
Sam went above and beyond for me, I love how upfront and friendly he was through the process. Being down to earth and honest made it the best experience I could have asked for. Thank you so much.
Roy was amazing and helped us find the vehicle that was right for us!
Megan Cooley was so great and helpful. She is very knowledgeable and made my entire experience a breeze!
Great experience working with Michael working out with my car and paperworks and Megan being my ASL interpreter while working out with paperworks. Awesome car!
We worked closely with Megan to get our new Odyssey…fondly referred to as The Bougie Bear. She was in constant communication and was very knowledgeable in the product. Her organization and professionalism made the buying process smooth and efficient. Thanks for your help, Megan!
They do a great job at Walser service. Fast, clean, courteous. Quality work. Highly recommend.
Megan was super sweet and helpful! She was very thorough and helped me find just what I was looking for.
This place is more than worth going to if only for the service! I'll be going to Walser from now on for all my Subaru stuff.
Myron (service manager) was great. Tire manufacturers warranty wouldn’t honor defective tires and he was very understanding and help to work out a deal. Great customer service once I got the tires replaced. Have done all my service here and highly recommend. With staff shortage, can take a little bit longer but it is all good work. Highly trusted
Walser Honda is an excellent place to buy a vehicle, as are all Walser dealerships. The experience was quite pleasant, even in these harried times of car shortages. After a full day of car shopping around the Twin Cites at various other car dealerships, we ended our day at Walser Honda in Burnsville. Here my friend found the vehicle she desired at a price she liked as well. I was there to lend my expertise in automobiles and having dealt with the Walser family before, I knew the right vehicle for her could be found today. Shop Walser for your ...
Unplanned car buying time turned out to be a really nice and easy experience. Thank you Mason Spafford. Thank you for taking my call and confirming you had what I was looking for. I know you are dealing with supply chain issues just like I do in my industry so timing must have been right. From the time that we first spoke on the phone to the time I was home with my Accord was under 4 hours and that's with an hour and 20 minutes drive time. Thank you again for all your help. Loren
First time buyer, she made my experience great! She’s fun, goofy, talkative, I felt very comfortable. All around great experience, and hope in the future I’ll buy another car from Walser Honda.
I love Walser Honda Burnsville I’m in 5th lease and every time I come there is a good service but this last time was even better thanks to Brandon Forthum. The best customer service
Great experience going to Walser Honda. It was really nice working with Brandon Forthun. He was very nice and made going here a great experience.
Louie was great to work with! Very friendly, helpful, and excellent communicator.
Nice clean service shop. Very knowledgeable and friendly staff is the best place for complete Honda service.
Last weekend me & boyfriend purchased a Mazda CX-5 Touring from David Barrera. He was extremely helpful and kind during the whole ordeal. Especially since we were a bit indecisive & needy. We never once felt like we were being pushed into making a purchase, which is the first time I've experienced this while trying to purchase a vechicle. The pricing of the car was an absolute steal and we were able to even get on the schedule for a touch up paint job. The best part was there wasn't a bunch of small talk, instead we able ...
We found a vehicle we liked at the dealership and Roy Dai was our sales person. He worked quickly and efficiently at helping us get into a couple test drives and then completing a trade evaluation. Due to timing we had to come back the next day after we decided on the vehicle, and he work with us to get everything prepared prior to us arriving. He was quick to communicate over phone text and email making sure we had all the information we were looking for prior to coming in to sign everything. When we got to the dealership ...
My experience at Walser Honda was that of a positive one, all thanks to Louie Deckas for making it such an easy transition. Also Zach, his manager was very informative and helpful in the process. Very easy going gentlemen who helped melt away my nerves. They made me feel so at home and had answers to my questions and knowledge of the SUV I was interested in. I highly recommend going to Walser Honda in Burnsville. Thanks guys ☺️
I rate them -5. It was that bad. I bought a 2020 Yukon xl from them and nothing but trouble to start out the check engine light was on. They said they would fix it. However when they took to there GM dealer they never said it was sold so it sat in there lot untouched for 4 days until we called. When finally got to pick it up and the said it would be ready at certain time and they where 30 mins late. With an empty gas tank. Also no floor mat in the passenger. It is said to be on ...
We highly recommend Walser Honda. Michael McGraw was extremely helpful in getting us the vehicle we wanted, keeping us updated as we waited for it to come in, and getting all the arrangements made for us to have it ready for pick up. This is definitely a “customer first” dealership.
Roy was an excellent person to work with for my recent vehicle purchase. No pressure and relaxed atmosphere.
Buying a car for the first time in my life was a scary and exciting experience and I have to say having Megan there to guide me through it was so very helpful. My husband, who recently passed away, always took care of purchasing our vehicles, so my purchasing a vehicle alone was a big, scary deal. I had so many questions. Megan never made me feel like any of my questions were “dumb” or that I was asking too many questions. She was patient, spending hours with me on the day I purchased the car AND on the day ...
I just bought my first car there a couple days ago and me and my dad had the best experience! We were talking to Megan Cooley, she was so nice and did not try to push anything on us and got me the car I wanted all in my wants and needs! So helpful and will definitely be going to see her again for a car in the future!
Got everything done, had to wait an extra day but the free cab rides was well worth it!
I called and was greeted by Gil Vargas who gave impeccable service and had my vehicle ready and upfront waiting to test drive. Gil was very helpful he answered all my questions and was not pushy and respected my choice which made it easier to make my decision. Ultimately I bought the vehicle that I was originally looking for. I'm a repeat customer I wanna thank Walser Honda for always putting their customers first and treating me with respect.
Great job guy's keep it up.
We purchased a used car over the weekend for our teenage daughter. Brandon Smisek helped us through the process. Brandon has a great personality, and we appreciated his genuine nature. He made the process easy. Most importantly, our daughter is very happy with her new vehicle.
Bought a Honda Pilot today from Brandon S. Very knowledgeable and helpful. Thank you for a nice and easy purchase.
Brandon Forthun and John were ansolutely fabulous to work with! Made the experience so easy for a quick trade in!!! I will be a returning customer!!!!!
I had a good experience with my sales person Roy Dai, he was very patient , caring , and help me to make the right choice. I recommend him as a good sales person in Walser dealership in Burnsville. Thank you Roy for the service
Sales Rep Megan Cooley was fantastic and so easy to work with. Will work with her again on our next purchase from Walser Honda.
Amazing service and great cars! Don’t miss out on their deals! Gil is the best!
I came from a bad experience from the Walser Mazda down the street and this dealership made it all better! When we first entered there were so many friendly staff as well as them offering us water and popcorn. We got help from Dan and he was absolutely amazing!!! Bill was also amazing!! Great experience!
Very good service and clean area!!
Great people great service
Great experience! Charlie Leang was very knowledgeable, professional and friendly.
Steve, Carter, and Lisa are the best! Great experience and awesome people! Only place to buy or sell a car! Highly recommend! 🙂
I had a great experience buying a new Honda Pilot from Alexandra Solmonson at Walser Honda! She was very helpful and able to explain the features of the Pilot. I then had Ben Blohm in the service department add a trailer hitch, wiring harness and ATF cooler to my new Pilot to give it 5,000 pound towing capacity. Both my Pilot and all the parts were in stock and ready to go at Walser Honda. I think Honda is doing a better job of dealing with the supply chain problems than other manufacturers. On the back of a Walser business card ...
Great Service People. They got me in right away and were able to perform an alignment on my 92 accord. Addison Parker was great to work with and kept me informed throughout the process. I couldn’t have asked for a smoother service experience. Thanks Walser and Thanks Addison!
I had a great experience at Walser Honda - Tony was extremely helpful without pressuring. I test drive several vehicles and landed on a used Honda Pilot, which Tony was able to explain all the features in depth and make sure I get the most out of it. Would recommend!
I’ve shopped at other dealerships in the past and have been looking around others the past few months. But no other dealerships can beat what Walser has to offer. The vehicle I purchased was in their reconditioning facility for a couple of weeks before my husband and I got to purchase is, and Roy was amazing keeping us updated every week so the status of the vehicle and even reached out to us on his day off to let us know they finally got it at their dealership. I traded in my car for the vehicle I purchased and ...
Sydney was very amazing to work with! Very helpful, patient, and informational.
Sydney was quite skilled at get job. She was able to answer every question, knew everything about the vehicle, and knew every recommendation to make. I've never had a better experience with a car dealership rep.
Sydney Underwood made leasing my new Honda very quick and easy. I couldn't be more pleased.
Sydney Underwood is a great person to work with and be around!! Hard worker and great people skills.
Sydney Underwood was amazing!! She helped me find some really good quality cars within my budget. She is personable and is very experienced! I had the best experience and will definitely be returning in the future!
Sydney Underwood did a phenomal job discussing with me about my leasing options as a Walser Employee. Her recommendations on which car I should get, has really led me in the right direction for my future purchase at Walser Automotive.
Sydney was amazing person to work with
Sydney Underwood is so great! She is very personable, funny and helped me so much! Hope Walser knows how lucky they are to have her!
Steven in the service department did a fantastic job on helping us with a simple tire issue. It was extremely busy and he went above and beyond helping us with our tires, even doing the job himself. Really appreciate the customer service from the service and parts department.
Sunshine and Roi were very courteous and helpful with the purchase of my used car.
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